The City of San Marcos provides electric, water, and wastewater services to the San Marcos community. Residential customers also receive curbside garbage pickup and recycling services. Your utility account will cover all the City services you receive in one convenient bill.

To open a new utility account, visit one of our two locations in person:

Municipal Building (behind City Hall) 630 E. Hopkins or
San Marcos Electric Utility, 1040 Highway 123 (Seguin Highway)

	Photo ID required
	Fill out a connect request
	Pay appropriate deposits [you may call 512.393.8383 to obtain the deposit amounts] or check if you're eligible to have your deposit waived.

You may submit a connection request online 24/7 through our secure Online Utility Payment System. Requests must include the following:

	Appropriate deposits. Payment may be made with Visa, MasterCard or Discover card
	Requested business date of connection [Requests submitted after 4pm will be processed the next business day.]
	ID or DL number
	Phone number
	Social Security Number          Click to view SSN Privacy Policy

If you are moving to our area and are trying to establish service, fill out our move-in form online.

We will accept connect requests by mail, UPS or Fed Ex, etc. as long as the following is included with your request:

	Identification (copy of driver's license)
	Appropriate deposits [you may call 512.393.8383 to obtain the deposit amounts]
	Address where the utilities will be connected
	Requested date of connection.
	Phone number
	Social Security Number          Click to view SSN Privacy Policy

If you have an existing account and are moving to another address in our service area you must complete both the Move Out form and the Move In form. Select the business date for each move, you may have the utilities on at both locations. 

Utility accounts may be closed by visiting one of our two locations in person at the Municipal Building, 630 E. Hopkins or San Marcos Electric Utility, 1040 Highway 123 (Seguin Highway).

	An account can be closed only by the person whose name appears on the account
	Fill out a disconnect request
	Show proper identification

You may submit a disconnect request online 24/7 through our secure Online Utility Payment System. Requests must include the following:

	Requested date of disconnection
	Forwarding address

The City will accept disconnect requests by mail, UPS, Fed Ex or fax ( 512 -754-0837) as long as the following is included with your request:

	Identification (copy of driver's license)
	Address where the utilities will be disconnected (Forwarding Address Requested)
	Requested date of disconnection.
	Phone number to contact

The City of San Marcos cannot take telephone requests to close accounts.

Disconnections are completed on weekdays only, Monday - Friday, 8:00 a.m. to 4:00 p.m., excluding holidays. 

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